Students’ Institution Satisfaction Scale [SISS-AJ] -2013 by Ali and Jha

Students’ Institution Satisfaction Scale [SISS-AJ] -2013 is developed by by Prof. Sohrab Ali and Dr. Sanjeev Kumar Jha

This scale is 5 points Likert type test consists 47 Items into Five dimension- (i) Tangibility, (ii) Reliability, (iii) Responsiveness, (iv) Assurance, (v) Empathy. It was administered on graduates students. It has high validity and reliability.
This scale can be used to find out how satisfied the students are from the facilities and services of their respective institutions.

Institution Satisfaction Scale

How satisfied the students are with the facilities and services of the institution.
Student satisfaction survey sss on overall institutional performance.




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